01 - COLLECT
Feedback at every touchpoint
Kiosks, QR, SMS, email, web, app, and voice capture in-the-moment feedback with response rates above 45%.
Explore Collectors -
USE CASES
Real scenarios from the locations PXP runs in every day — showing how everyday customer and employee feedback becomes revenue protected, issues resolved, and better experiences delivered.
One Platform
Whichever scenario fits your business, the building blocks are the same: collect feedback where the experience happens, understand it automatically, and act on it.
01 - COLLECT
Kiosks, QR, SMS, email, web, app, and voice capture in-the-moment feedback with response rates above 45%.
Explore Collectors -
02 - UNDERSTAND
AI analyzes every response and comment, ranks touchpoints, and surfaces the issues that need attention first.
Explore Insights -
03 - ACT
Findings become assignments and workflows, so the loop gets closed with customers and teams - automatically.
Explore Action Hub -
More Scenarios
These scenarios are in the works across healthcare, hospitality, transportation, operations, and employee experience.
Capture patient and visitor feedback across clinics, wards, and washrooms and resolve issues before they become complaints.
Measure every step from parking to gate security, baggage, restrooms and rank the touchpoints that need attention first.
Connect front desk, housekeeping, and dining feedback so teams can act during the stay - not after the review.
Turn post-call IVR feedback into agent coaching, service recovery, and a continuous read on caller experience.
Compare every location on one score, see leaders and laggards, and direct attention where it changes outcomes.
Route satisfaction, cleanliness, repair, and safety reports from any building or facility to the right team.
Daily meal feedback from cafeterias at corporations, hospitals, schools, and colleges - menu by menu, site by site.
Give deskless teams a fast way to be heard - and leaders an early read on morale, staffing, and safety.
Convert everyday conversations between customer and associates into operational intelligence.
Talk to us
The fastest way to evaluate PXP is to see your own scenario in the platform - your locations, your touchpoints, your questions. A demo takes 30 minutes.