Quick feedback
Smiley rating, ABC reason choice, optional comment.
RateChoose whySubmit
Feedback App for Tablet and Mobile
Tablet Feedback App for Customer Surveys and In-Location Feedback
Use the PXP tablet feedback app, mobile feedback app, or survey feedback app to collect smiley ratings, follow-up reasons, comments, contact details, and multi-question customer feedback at physical locations.
Follow-up question
What can we improve?
SpeedStaffFollow-up
Best for
Tablet surveysReception desksEventsClinicsIn-store feedbackLead captureMulti-question surveys
Why use the app
When you need more than one tap, but still need a fast experience
Feedback terminals are best for instant high-volume signals. The Feedback App is best when you want richer answers, contact details, or a guided survey flow on a familiar device.
Service recovery
Low score, issue category, comment, contact permission.
IssueCommentContact
Survey mode
Multiple questions for deeper research, events, or structured audits.
Question 1Question 2Finish
Use cases
Richer feedback collection for staffed and self-serve locations
Tablet feedback station
Install the app on an iOS, Android, or tablet device and place it at reception, checkout, lobby, or service counters.
Follow-up why questions
Start with a smiley or rating, then ask customers to choose why they felt that way.
Comments and open text
Let customers explain what happened in their own words when a quick button response is not enough.
Contact collection
Collect name, email, phone, and permission to follow up when service recovery or lead capture matters.
Multi-question surveys
Run a short survey with multiple questions while keeping the experience focused and easy to complete.
Guided feedback flows
Show different questions based on the customer’s first answer, location, or survey objective.
Product fit
A flexible collector for deeper, location-based feedback
The app fits best at moments where customers have time to answer one or two extra questions, leave a comment, or share contact details for follow-up.
App capabilities
Built for flexible feedback flows on tablets and phones
iOS and Android ready
Use existing tablets or phones as flexible in-location feedback collectors.
Smiley plus follow-up
Capture a fast satisfaction signal and then ask why with a few simple options.
Comment box
Collect open-ended feedback when the customer has more to say.
Contact capture
Gather contact details for follow-up, recovery, or lead generation when appropriate.
Multi-question surveys
Run richer feedback programs than a physical button device can support.
PXP dashboard connected
Responses flow into the same reporting, alerts, and analysis environment.
Compare collectors
Use terminals for speed. Use the app for depth.
Many teams use both: smiley kiosks for continuous high-volume satisfaction measurement, and the Feedback App where comments, contact collection, or multi-question surveys are needed.
Compare Feedback Terminal
Design the right in-location feedback flow
Show us where customers will answer and what you need to learn. We will help choose the right app flow, device setup, and reporting structure.