Quick feedback
Smiley rating, ABC reason choice, optional comment.
RateChoose whySubmit
Feedback App for Tablet and Mobile
Tablet Feedback App for Customer Surveys and In-Location Feedback
Use the PXP tablet feedback app, mobile feedback app, or survey feedback app to collect smiley ratings, follow-up reasons, comments, contact details, and multi-question customer feedback at physical locations.
How did we do today?
Last Service 10:30 AMNext Service 11:30 AM
Best for
Washrooms & restroomsBreak rooms & cafeteriasReception desksClinicsEventsIn-store feedbackLead captureMulti-question surveys
Why use the app
When you need more than one tap, but still need a fast experience
Feedback terminals are best for instant high-volume signals. The Feedback App is best when you want richer answers, contact details, or a guided survey flow on a familiar device.
Service recovery
Low score, issue category, comment, contact permission.
IssueCommentContact
Survey mode
Multiple questions for deeper research, events, or structured audits.
Question 1Question 2Finish
On the screen
From one tap to the reason why
Visitors answer a single smiley question, then pick the reason in one more tap. Two touches, a few seconds - and the team knows not just how people felt, but what to fix.
How did we do today?
Last Service 10:30 AMNext Service 11:30 AM
What can be improved?
AmbienceWait TimeCleanlinessOther
Last Service 10:30 AMNext Service 11:30 AM
Washrooms & facility teams
One tablet for visitors and the cleaning team
Mounted outside a washroom, the tablet asks visitors how the restroom is and what needs attention - cleanliness, supplies, odor. A low score raises an alert for the associate responsible for that area, with the reason attached.
The service bar along the bottom can show when the area was last serviced and when the next round is due, so visitors can see the restroom is looked after. Where a deployment is set up for it, associates log their cleaning check-in on the same device, giving supervisors a record by associate, location and time.
Why facility teams use tablets
Where teams use it
See the tablet app in real use cases
Restroom & Washroom Feedback
Tablets outside high-traffic washrooms, with alerts routed to the cleaning team.
Read the use casePatient & Facility Experience
Tablets on wards and at washroom doors, with patient feedback routed to nursing or environmental services.
Read the use caseCorporate & Campus Catering
Daily meal ratings in cafés, break rooms and dining halls - menu by menu, site by site.
Read the use caseFacility Services Experience
Occupant feedback across every building and client site, as SLA evidence.
Read the use caseUse cases
Richer feedback collection for staffed and self-serve locations
Tablet feedback station
Install the app on an iOS, Android, or tablet device and place it at reception, checkout, lobby, or service counters.
Follow-up why questions
Start with a smiley or rating, then ask customers to choose why they felt that way.
Comments and open text
Let customers explain what happened in their own words when a quick button response is not enough.
Contact collection
Collect name, email, phone, and permission to follow up when service recovery or lead capture matters.
Multi-question surveys
Run a short survey with multiple questions while keeping the experience focused and easy to complete.
Guided feedback flows
Show different questions based on the customer’s first answer, location, or survey objective.
Product fit
A flexible collector for deeper, location-based feedback
The app fits best at moments where customers have time to answer one or two extra questions, leave a comment, or share contact details for follow-up.
App capabilities
Built for flexible feedback flows on tablets and phones
iOS and Android ready
Use existing tablets or phones as flexible in-location feedback collectors.
Smiley plus follow-up
Capture a fast satisfaction signal and then ask why with a few simple options.
Comment box
Collect open-ended feedback when the customer has more to say.
Contact capture
Gather contact details for follow-up, recovery, or lead generation when appropriate.
Multi-question surveys
Run richer feedback programs than a physical button device can support.
PXP dashboard connected
Responses flow into the same reporting, alerts, and analysis environment.
Compare collectors
Use terminals for speed. Use the app for depth.
Many teams use both: smiley kiosks for continuous high-volume satisfaction measurement, and the Feedback App where comments, contact collection, or multi-question surveys are needed.
Compare Feedback Terminal
FAQ
Tablet feedback app questions, answered
What is a tablet feedback app?
A tablet feedback app is software installed on an iOS or Android tablet or phone that lets customers share their opinions at a physical location such as a reception desk, clinic, event, or store checkout. The PXP tablet feedback app collects smiley ratings, follow-up reason choices, open comments, and contact details in a single guided session. It is designed for moments where customers have a little time to answer more than one question, giving businesses richer insight than a single-tap feedback terminal can provide.
Can I use the PXP feedback app to collect customer contact details at a reception desk?
Yes. The feedback app includes a contact capture step that collects name, email, phone, and follow-up permission, making it suitable for service recovery or lead generation at reception desks, clinics, and checkout counters.
Does the tablet survey app support multi-question surveys or only single ratings?
The app supports both quick smiley ratings and full multi-question survey flows. You can combine a satisfaction rating with follow-up reason choices, an open comment box, and additional questions in a single guided session.
Which devices work with the PXP survey feedback app?
The feedback app runs on iOS and Android devices, so you can install it on existing tablets or phones and place them at any physical location as a flexible in-location feedback collector.
Can a feedback tablet show when a washroom was last cleaned?
Yes. The tablet screen can include a service bar showing when the area was last serviced and when the next round is due, so visitors can see the restroom is being looked after while they leave a rating.
Can cleaning staff check in on the same tablet?
Where a deployment is configured for it, associates can log a cleaning round or check-in on the tablet at their area. Supervisors then get a record of cleaning by associate, location and time alongside the visitor feedback for the same washroom.
Design the right in-location feedback flow
Show us where customers will answer and what you need to learn. We will help choose the right app flow, device setup, and reporting structure.