Trusted by leading companies worldwide
One Platform for Feedback Collection, AI Insights, and Service Recovery
Capture feedback across every touchpoint, understand what changed, and route action to the right teams before service issues escalate.
Explore the PXP Platform
PXP brings feedback collectors, customer experience analytics, PXP AI insights, Action Hub workflows, and integrations together so teams can turn real-time customer feedback into action.
Improve Service Recovery with Real-Time Feedback and PXP AI
PXP connects feedback collection, AI-assisted analysis, and team action so service issues move from signal to recovery faster.
Understand What Changed
Use dashboards and PXP AI to surface themes, sentiment shifts, and the service issues teams should act on first.
Explore dashboardAct Across Teams
Turn feedback into alerts, routed tasks, follow-ups, and service recovery workflows across locations.
Explore Action HubMeet PXP AI
PXP AI works in the background across your feedback data so teams can ask questions, summarize themes, understand sentiment, and move from insight to action without digging through every dashboard.
Ask your feedback data
Ask questions like "Which account has the lowest score?", "How many responses were recorded?", or "What is the overall score for the company?"
Understand what changed
PXP AI summarizes feedback, detects sentiment and recurring themes, and points teams to the locations, branches, and touchpoints that need attention.
Get recommended actions
Turn complex feedback into clear next steps so managers can respond faster, recover unhappy customers, and improve service quality.
See the PXP Platform in Action
See how feedback collectors, dashboard analysis, alerts, and PXP AI work together to help teams improve customer and employee experience.
Turn Feedback Into Measurable Service Improvements
PXP helps teams detect issues sooner, recover unhappy customers faster, and improve performance across locations, touchpoints, and teams.
Recover unhappy customers faster
Use alerts, Action Hub, and PXP AI recommendations to respond before issues escalate.
Improve service quality by location
Compare branches, departments, and touchpoints to see where performance is rising or falling.
Reduce manual analysis
Let PXP AI summarize feedback, surface themes, and answer questions without digging through reports.
Align teams around what matters
Give operations, CX, marketing, HR, and leadership the same real-time view of customer and employee experience.
Built for High-Volume Experience Environments
PXP helps teams capture feedback where experiences happen, understand service issues by location and touchpoint, and act quickly across customer, guest, patient, resident, and employee journeys.
- Retail
PXP Retail
Revolutionize your customer experiences with real-time operations. Drive service, quality, and loyalty with Press'nXPress in-store and online customer feedback solution.
Read More - Hospitality
PXP Hospitality
Revolutionize your guest experience and deliver unforgettable service, high quality and increase brand loyalty with Press'nXPress customer feedback solution that make...
Read More - Restaurant
PXP Restaurant
Revolutionize your customer experiences with real-time operations, from food preparation to staff service with Press'nXPress customer restaurant feedback solution.
Read More - Healthcare
PXP Healthcare
Transform your patient experience and enhance care quality while fostering brand loyalty with Press'nXPress patient feedback solution. Streamline the process of gathe...
Read More - Property
PXP Property
Deliver excellent service at every property, facility and site you run, while catching the negatives before they hit your performance figures, and your bottom line wi...
Read More - Transportation
PXP Transportation
Transform airport's service and operations with real-time feedback collection using Kiosks and AI-powered text analytics. Enhance the passenger experience and improve...
Read More - Deskless
PXP Deskless
Attract, develop, and retain employees and workers by collecting ongoing, real-time, and anonymous employee feedback to understand their needs. Identify areas for imp...
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Designed for teams managing many locations and touchpoints.
Whether you manage branches, stores, facilities, properties, campuses, or service teams, PXP gives every role the visibility they need to understand feedback and act quickly.
Role-based dashboards for leaders, managers, and frontline teams
Location, branch, department, and touchpoint comparisons
Real-time alerts when feedback needs attention
Action Hub follow-up to close the loop with customers
CRM, POS, help desk, BI, and workflow integrations
Customer success support from pilot to rollout
Connect Feedback to ROI
Reduce avoidable complaints, compare performance location by location, recover at-risk customers faster, and identify the experiences that keep satisfied customers coming back.
Spot recurring service issues earlier, route them to the right team, and act before they spread across locations.
See which branches, departments, or touchpoints are improving, slipping, or creating repeat service issues.
Turn low scores and negative comments into alerts, tasks, and closed-loop recovery workflows.
Use satisfaction signals to understand which experiences drive loyalty, return visits, and higher customer value.
Also Built for Employee Experience
PXP also helps teams listen to frontline and deskless employees, understand what matters most, and improve engagement across locations.
