Collect
Capture feedback from kiosks, QR codes, SMS, email, web, or app channels.
Automate feedback workflows across your tools
Use PXP Integration to send feedback data into reporting tools, trigger alerts, launch follow-up actions, and connect customer signals with operational systems.
Connect Business Systems
Link PXP with the tools your teams use for reporting, operations, service recovery, and customer communication.
Real-Time Data Sync
Move feedback, scores, comments, and status updates between systems as they happen.
Feedback Collection Triggers
Launch surveys or feedback requests after key events, visits, transactions, or service interactions.
API Access
Use API access to build custom integrations and move feedback data into your own workflows.
Automated Workflows
Trigger alerts, assignments, or follow-up tasks based on feedback rules and customer signals.
Instant Alerts
Notify the right team when critical feedback, low scores, or urgent comments are received.
What You Can Connect
Bring feedback into the systems that run your business
Connect through API, Zapier, Qualtrics, and custom workflows so PXP feedback data can move into the tools your teams already use.
CRM and Customer Records
Add feedback history and customer context to profiles your teams already manage.
BI and Reporting Tools
Send scores, comments, and trends into reporting dashboards.
Ticketing and Service Systems
Turn urgent comments and low scores into tickets or recovery tasks.
Messaging and Alert Channels
Notify the right people through the channels they already watch.
Operations and Location Systems
Connect feedback to location, team, shift, or service data.
Custom Internal Applications
Use API, Zapier, or custom workflows to fit your internal process.
How Integration Works
From feedback collection to connected action
For example, after a low CSAT score, PXP can create an Action Hub task, alert the location manager, and sync the result to your reporting system.
Sync
Send feedback data, scores, comments, and metadata into connected systems.
Trigger
Start alerts, workflows, surveys, or follow-up tasks based on events and rules.
Report
Combine feedback with operational data to understand performance and customer experience trends.
Make feedback part of daily operations
Use integration and automation to move feedback signals to the people, systems, and workflows that can act on them.
Break Down Data Silos
Share feedback signals with the teams and tools that need them.
Automate Feedback Collection
Trigger feedback requests after transactions, visits, support interactions, or service events.
Connect CX and Operations
Combine satisfaction scores with location, team, transaction, and service data.
Reduce Manual Work
Automate routine data movement, alerts, and follow-up triggers.