Updated March 2019
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.
Press’nXPress “Services” include our, Websites, SaaS Products, iOS and Android mobile apps; but does not include: third party products.
Third party products or services are considered those that you choose to integrate with the Press’nXPress product or services via our Press’nXPress API. You are expected to review those policies of third-party products and services to ensure sure you are willing to accept and comply with the ways in which they collect and use your information.
Information Collection and Use
You may provide this information directly when you enter it in the Press’nXPress Services. You may also refuse to not enter the information asked, but please note that by limiting the information you provide us, we can only provide you limited services.
In some cases, another user (such as a system administrator) may create an account on your behalf and may provide your information, including personal data (most commonly when your company requests that you use our products). We collect such information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are a employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including personal data) about someone else, we assume that you have the authority to act on their behalf. Please let us know if this is not the case.
We collect other data that you submit to our websites, or as you participate in any interactive features of the Press’nXPress Services, participate in surveys, activities or events, request customer support, communicate with us via third party social media sites, or otherwise communicate with us. For example, you can submit information regarding a problem you are experiencing with a Press’nXPress product to our Support Services.
Some of the Services offer features and functionality that allow posting information publicly, for example in social media platforms. Any personal information you choose to submit in such forums may be read, collected, or used by others who visit these sites, and may be used to send you unsolicited messages. Press’nXPress is not responsible and shall not be held liable for the personal information you choose to submit to or through these channels or for any acts or omissions of other users who may access such information.
This type of data can be collected also from individuals, who are currently not direct Press’nXPress’s customers and are maybe only interested in buying Service from us or are interested in working with us.
We want to inform you that whenever you use our Service or in case of an error in the Services we may collect data and information (through third party products) on your device called Log Data. This Log Data may include but not limited to information such as, your devices’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the device when utilizing our Service, the time and date of your use of the Service, and other statistics.
This type of data is can be collected also from individuals, who are currently not direct Press’nXPress’s customers and are maybe only interested in buying Service from us or are interested in working with us.
Our mobile iOS and Android apps do not uses “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
This is the data in form of votes (Happy, Meh, Sad) that is collected through feedback collecting channels at every touchpoint that will be transferred to our secure servers via secure mobile network (cellular) or via internet connection and stored in our database and analyzed anonymously.
Purpose and legal basis for processing your personal data
We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes:
Service provision and managing your customer relationship
Provide, operate and maintain Press’nXPress Services; Process and complete transactions, and send you related information, including purchase confirmations and invoices; Send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and support and administrative messages;
Our processing of personal data for these purposes is based on the contract between you/the company you represent and us.
Service development and information security
Monitor and analyze trends, usage, and activities in connection with Press’nXPress Services; Improve the quality of the Services and to develop new features in the Services. This means for example using analytics information (including log and configuration data) to understand how our products are being configured and used and how they can be improved for the benefit of all of our users; Ensure the security of the Services; and Investigate and prevent fraudulent transactions, unauthorized access to Press’nXPress Services, and other illegal activities;
Where we have the needed permissions, we send you promotional communications, such as information about services, features, surveys, offers, promotions, events and providing other news or information about us. You always have the ability to opt out of receiving any of these communications by using the “unsubscribe link” within the e-mail.
Our processing of personal data for these purposes is based on our legitimate interest to provide you relevant information as part of the Services and to promote the Services to you.
What Information Do We Share With Third Parties?
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To provide technical support;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
This means for example third party vendors who provide the necessary software, networking, storage and other similar technology that are required to provide the Services. We want to inform users of this Service that these third parties have access to your Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Except as set forth in this Policy, these third party service providers must only use your information to provide the services requested by Press’nXPress.
Mergers and acquisitions
Disclosing personal data to competent authorities or for safety reasons
We may share your personal data to comply with requests from competent authorities or related to legal proceedings when this is permitted or required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Information we disclose with your consent or at your request
If you have expressly requested that we do so, we may share your personal data with (i) third-party sites or platforms, such as social networking sites; and/or (ii) third-party application developers.
Third-Party Sites, Applications and Services
Retention of personal data
Most of your personal data will be retained during the course of your customer relationship with Press’nXPress. Some personal data might be retained after your customer relationship with us has ended, if required or allowed by applicable laws; for example, applicable tax and accounting legislation requires us to keep some information for six years and in some cases even longer. When your personal data is no longer required by law or rights or obligations by either party, we will delete your personal data.
Personal data which is not necessary for the customer relationship will be deleted or anonymized as soon as possible after the collection of such personal data and at latest within 12 months.
You have a right to access personal data we process about you. You may access, correct, update, change or remove your personal data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data.
You can access and modify your personal data in your Press’nXPress Service account by accessing your user profile at the Press’nXPress reporting website. If you want us to delete or disable your personal data and your Press’nXPress account, please contact your internal administration. If you don’t know your administrator, you can contact Press’nXPress at firstname.lastname@example.org with your request.
You may opt out of receiving promotional communications from Press’nXPress by using the unsubscribe link within each email or emailing us at email@example.com to have your contact information removed from our promotional email list or registration database.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use, or disclosure. Our Services have security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. Press’nXPress also implements a security method based on dynamic data and encoded session identifications, and hosts the website in a server environment designed to be secure and that uses a firewall and other technology designed to prevent interference or access from outside intruders. Press’nXPress provides unique user names and passwords that must be entered each time a customer logs in to our Services. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of personal data. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our purposes of processing your personal data (as described above) do not necessitate collecting and processing of any sensitive information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership). We kindly ask you to not send any sensitive information on or through our Services or via any other means as this poses unnecessary risks to your privacy.
This Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case We discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at firstname.lastname@example.org so that we will be able to do necessary actions.