Analytics Dashboard
Utilize real-time dashboard with full control to analyze data and gain insights.
Qualitative Insights
Transform customer feedback into insights. Automatically analyze unstructured text, extract relevant information.
Contact Hub
Act on the feedback you receive across customer journey and close the feedback loop with contact & conversation hub.
Insight Analytical Dashboard
Customer Experience Insights Feedback results visualizations and analysis Boost Customer Experience with text & sentiment analysis Engage, translate insights to action and improve
Understand customers experience at every touchpoint of customer journey. We analyze qualitative and quantitative data through a highly accurate algorithms and text analytics engine and to reveal customer insights that you can relate to key business drivers and key performance indicators. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends and click right through to the details using filtering and search capabilities.