Engaged and empowered employees are the cornerstone of a customer-centric culture – but understanding their sentiment can be a challenge. Decades of data have confirmed that engaged employees lead to lower turnover, higher productivity, and happier customers. Companies spend billions each year to replace hourly and deskless workers, yet retaining existing employees is often more cost-effective than hiring new ones.
You Can't Succeed Without Your Employees While rising wages benefit hourly workers, research shows that deskless worker turnover is mostly related to avoidable factors, such as slow career advancement, overwork, and lack of recognition from management. How can you gain real-time visibility into the experiences of your employees and deskless workers?
Reduce Employee and Deskless Worker Turnover, Improve Retention You can't get the full picture in a vacuum. We help you understand why employees leave or why some sites have higher engagement, satisfaction, and retention than others.
Identify Broken Processes, Inadequate Tools, and Training Gaps Uncover root causes of issues, from operational inefficiencies to barriers, to gain a clear, real-time picture of the employee experience at any given moment.
Measure Team Effectiveness Empower your company's teams of all types to do their best work together by measuring and improving team dynamics and performance.
Measure the Moments that Matter Provide full lifecycle coverage across the employee experience in your organization. Capture feedback from the day your people join to the day they leave.
Go beyond traditional engagement surveys by collecting, analyzing, and acting on real-time, ongoing, and anonymous feedback from your entire workforce, including deskless employees. This allows you to:
By engaging and empowering your employees, you can build a strong foundation for delivering exceptional customer experiences and achieving long-term success.
Measure, track, and understand employee behavior to reduce turnover and improve overall job satisfaction.