Retail

Improve Shoppers In-App Experience

Understand your customers experience when using your mobile app and spend time developing features that they actually need in your retail app. Enable users to quickly share what's not working and what needs improvement.

Keep a pulse on your brand reputation

by delivering a shopper-centered mobile experience

Get more and better app reviews

by encouraging your happy customers to write a review

Generate contextual insights

by combining in-app feedback with transactional data

Collect Feedback when Shoppers use Your Mobile Application

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Applications are changing how shoppers interact with brands. Use of mobile apps are becoming increasingly popular and brands must capitalize on the ease of requesting in-app feedback. Adapt to the online customer journey and ask questions on specific pages. Alternatively, embed key questions and feedback forms in the mobile app itself. Ensure the shopper feedback is requested at the right time and right place. This can be done and setup with one simple script.