Possibilities of vote collecting channels

Capture feedback directly from your email

Don't even think about monitoring your customer experience with the old-school email survey. Its low response rate shows how sick and tired people are of filling out email surveys. It's time to move on from email survey to a targeted one question experience related solution.

Receive high-quality feedback effortlessly

Easy-to-use, powerful yet simple integration

Engage the right people at the right time

Get actionable feedback from the right visitors with context

Change questions effortlessly anytime

Receive high-quality feedback insights from your customers

Understand Customer Experience With Simple Email Feedback Request

Best ways to use an Email Feedback platform

  • Automate retail email feedback request with APIs: Send email feedback based on different triggers like post purchase, post pickup, post delivery and similar by integrating Press'nXPress to your system via APIs and Webhooks.

  • Upload bulk contacts: Looking to send email feedback request to lots of customers together? Upload CSV to send email feedback request to bulk contacts at Press'nXPress.

  • Send Email Feedback manually: Add multiple customer names and email address to send email request manually to get feedback through Press'nXPress platform.

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Embedded question in email signature

Email Feedback Request Key Points

  • Send feedback request emails right after the service - Ensure that the customer still has a clear memory to offer a proper response
  • No need to manually track your customers - Integrate with other existing systems to trigger send email feedback request after a transaction
  • Respond to customer feedback - Resolve their issue and inform them how you will use their feedback to benefit them
  • Automate feedback request email - Make it an essential part of your operation and customer experience strategy

Embedded question in email body or newsletter