Feedback kiosks are the essential customer survey tool
Listen to your customers, capture location-specific insights, always on and accessible to all. Capture high volumes of feedback to understand why they like or don't like your brand, product, or service with real-time experience monitoring.
Experience Insights
Real-time Insights to improve customer satisfaction and decision-making
Flexible Feedback Kiosks for all Environments. Brandable Free Standing Kiosks.
Start conversations and listen to customers
Automatically collect customer feedback directly after they receive service with customizable simple feedback requests that customers love.
Share feedback and insights with your team
Let everyone on your team access customer feedback in real-time with easy-to-use pre-built dashboards accessible on the web and mobile app.
Improving Customer Service with Feedback
Enable your customers to tell you what is most important for them, in the way they want as they interact with your brand
With Press'nXPress Feedback collectors and CX Insights platform, equip your business with powerful insights from feedback collected at physical interaction points, website, email, phone call, social reviews, and chats across customer journeys.
Testimonials
What customers says
Press'nXPress offers a powerful way to collect real-time insights and feedback from your customers, significantly boosting their overall experience. This platform is an essential asset for elevating customer satisfaction and fostering loyalty.
What sets Press'nXPress apart is its flexibility. It allows you to ask a range of questions across various channels and touchpoints, ensuring that each customer interaction feels fresh and relevant.
With Press'nXPress, you gain a comprehensive view of your organization's performance from the customer's perspective. It keeps you engaged with your customers consistently throughout the year, moving beyond occasional interactions. This steady flow of feedback helps to create a superior customer experience.
Types of Feedback
How can we help you? We provide solutions to meet every feedback need.
Press'nXPress solution and services enable you to improve experiences based on customer feedback insights to increase acquisition, retention, and spend.
Any questions about our feedback kiosks?
Implementing feedback kiosks in your business
Touchless Feedback Kiosk
The completely touch-free in-the-moment feedback solution. Using innovative technology, Press'nXPress has launched completely touch-free feedback kiosk.
Real-time Insights for All Locations
Tracking service levels with the pulse of customer satisfaction. Becoming aware of issues, note-worthy comments and changes in trend as they happen.
The Fastest Way to Collect Feedback
A simple solution to a common survey problem: making it easy to get quick, accurate feedback. Customers share thoughts while experience is still fresh.
Ultimate Guide to Employee Surveys
Pulse surveys help prioritize initiatives and enable quick, employee-driven changes. They complement annual surveys by providing actionable insights and keeping up with fast-paced environments.
Smiley faces for surveys
A smiley face can transform how you measure customer satisfaction. Smiley surveys are more inviting than text-based ones and are becoming a popular tool for gathering customer feedback across cultures.
Blended approach to customer feedback
A blended approach to feedback combines real-time insights with annual surveys, ensuring timely responses that benefit everyone involved. This approach provides a more complete and effective way to understand and act on feedback.