Fitness Club JourneySelect Touchpoint

WebsiteCollect feedback from your members when they are browsing your website

Website

Customer ServiceDevelop brand loyalty through a unique customer service

Customer Service

GymCollect feedback while your members workout at gym and improve their experience

Gym

Locker roomCapture your members feedback in men and women locker rooms to ensure their needs are met

Locker room

Multipurpose RoomUnderstand your members feedback and experience during and after each class and game

Multipurpose Room

ClassAsk your members about the quality of class and trainers

Class

Physical Therapy RoomCapture feedback of your members when they use physical therapy services of your gym and fitness facility

Physical Therapy Room

Entrance & ExitUnderstand overall member experience as they leave and exit the gym and fitness properties

Entrance & Exit

SELECT ROLE ᐳᐳ

CX Professional

Operations

Marketing

Data Analyst

Human Resources