Unlock the full potential of your customer feedback
Our intelligent dashboard connects customer feedback to business drivers and KPIs, helping you discover insights that drive meaningful action.
- Sentiment analysis across channels
- Trend identification and tracking
- Anomaly detection and alerts
- Daily, weekly, monthly tracking
- Custom alerts for key metrics
- Automated reporting workflows
- Root cause analysis
- Opportunity identification
- Prioritized improvement areas
Everything you need to drive customer-centric decisions
Our dashboard is designed to help every role in your organization access the insights they need, when they need them.
Executive Dashboards
Get a high-level view of customer satisfaction trends, key performance indicators, and critical insights that impact business decisions.
Strategic KPI Tracking
Monitor customer satisfaction, NPS, CSAT, and CES scores across the entire customer journey.
Trend Analysis
Identify long-term patterns and emerging issues before they impact your business.
Priority Alerts
Receive notifications about significant changes that require executive attention.
Chat with Your Dashboard
Interact with the PXP AI Agent to translate complex data into actionable insights and recommendations.
- Natural language queries for instant insights
- AI-generated recommendations based on your data
- Contextual explanations of complex metrics
"Based on recent feedback, customer satisfaction has increased by 15% after implementing the new onboarding process."
Capture feedback from every customer touchpoint
Our platform collects and analyzes feedback from all your customer interaction channels, providing a complete view of the customer experience.
Website & App
Surveys, feedback forms, and behavior analytics
Support Interactions
Chat, email, and ticket analysis
Mobile & SMS
In-app feedback and text message surveys
Social Media
Comments, mentions, and sentiment analysis
Pre-built reports that save time and effort
Stop wasting time trying to figure out the data. Our ready-to-use reports align your organization's efforts around the customer experience.
- Overall satisfaction scores
- Month-over-month trends
- Top improvement opportunities
- Touchpoint satisfaction mapping
- Journey friction points
- Channel performance comparison
- Top feedback themes
- Sentiment by category
- Verbatim customer quotes