Improve Shoppers Experience on the Website
Ask the right questions at the right time from your retail shoppers. Identify and eliminate bottlenecks in your website user experience; from browsing products, placing an order, to submitting a return or checking order status and history.
Deliver seamless experience
by collecting relevant customer feedback
Generate context
by pairing with transaction and operational data
Boost conversion
by letting customers tell you what they need
XP ON™ - Slider
Get feedback while customers are browsing your website. With the freedom to choose position of your feedback buttons ensure optimal customer feedback response. Target your shoppers with slide-in questions and let your users give feedback anywhere, anytime.
- Customized position of slider
- Customized to fit seamlessly on your retail website
- Collect contextual data
- Open text comment
Slider feedback button
XP ON™ - Embed In-page
Get feedback while customers are browsing your website. Ask your shoppers for their opinions without interrupting their browsing experience, by embedding the feedback request question into your website.
- Capture customer feedback on specific webpages
- Collect contextual data
- Compatible with all browsers
- Open text comment
In-page feedback button
XP ON™ - Modal
Get feedback from your website visitors using a modal window that pops up on your website. The Modal feedback collector can be triggered by event or behavior of customer or it could be button on the website. The event trigger helps you ensure that all of your website shoppers see the feedback request that meet the trigger condition.
- Open by event or on demand with a button
- Customize to your brand
- Collect contextual data
- Open text comment
Modal feedback button