Press'nXPress platform provides the tools you need to discover insights from every customer interaction and conversation.
With Press'nXPress, your team can improve customer experience, increase customer retention, drive brand loyalty and revenue growth:
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Go beyond the traditional direct feedback methods, such as surveys and chat logs, by incorporating in-the-moment micro-feedback and indirect data sources, such as social reviews and mentions—ensuring you’re no longer forced to make business decisions based on a fraction of available customer data.
Our real-time pre-built dashboard empowers your teams across organization to quickly analyze the results and make the right decisions to take action and improve.
Enable your customers to tell you what is most important for them, in the way they want as they interact with your brand
With Press'nXPress feedback collectors and analytics platform, equip your entire organization with powerful insights from feedback collected at physical interaction points, website, email, phone call, social reviews, and chats across customer journeys.
Empower the CX team and frontline employees with accurate and to the point recommendations, so they know precisely how, where, and when to act.