PressnXPress Customer Satisfaction Management

Optimize customer experience to drive loyalty and growth

Press'nXPress platform provides the tools you need to discover insights from every customer interaction and conversation.

With Press'nXPress, your team can improve customer experience, increase customer retention, drive brand loyalty and revenue growth:

• Capture, analyze, and act on customer experience at every interaction point as it happens
• Create, schedule, and share easily digestible reports and dashboards with dynamic live data sets
• Understand service gaps, prioritize and improve them to provide high service quality to customers

To get a personalized demo of the Press'nXPress with one of our experts submit this form!

Press'nXPress Customer Experience Drives Satisfaction

Press'nXPress Customer Experience (CX) is plug and play agile platform for customer satisfaction improvement, making it easy for organizations to monitor, respond and improve every touchpoint along the customer journey.

• Collect customer satisfaction via feedback kiosk, website, SMS, email, in-app and voice
• Create a unified, omnichannel view of the customer journey

Understand How Your Customers Feel About Your Brand

Our real-time pre-built dashboard empowers your teams across organization to quickly analyze the results and make the right decisions to take action and improve.

• Measure customer experience at every touchpoint along the customer journey
• Predict and prioritize customer needs and trends
• Identify key engagement and experience drivers

Drive Improvements, Track and Optimize

Empower the CX team and frontline employees with accurate and to the point recommendations, so they know precisely how, where, and when to act.