Updated February 2024
This Privacy Policy applies to the personal information and data that we obtain when you use "Press'nXPress Services" powered and owned by Discrete Choice Inc. or when you otherwise interact with Press’nXPress.
Press’nXPress “Services” include our"
but does not include:
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Press'nXPress is responsible for ensuring that your personal data is processed in compliance with this Policy and applicable data protection laws.
Information Collection and Use
For a better experience while using our Service, we collect information about you and your company when you register for the Press'nXPress service. We may require you to provide us with certain information, including but not limited to:
The information that we request will be retained by us and used as described in this privacy policy. You may provide this information directly when you enter it in the Press’nXPress Services. You may also refuse to not enter the information asked, but please note that by limiting the information you provide us, we can only provide you limited services.
In some cases, another user (such as a system administrator) may create an account on your behalf and may provide your information, including personal data (most commonly when your company requests that you use our products). We collect such information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are a employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including personal data) about someone else, we assume that you have the authority to act on their behalf. Please let us know if this is not the case.
Other submissions
We collect other data that you submit to our websites, or as you participate in any interactive features of the Press’nXPress Services, participate in surveys, activities or events, request customer support, communicate with us via third party social media sites, or otherwise communicate with us. For example, you can submit information regarding a problem you are experiencing with a Press’nXPress product to our Support Services.
Some of the Services offer features and functionality that allow posting information publicly, for example in social media platforms. Any personal information you choose to submit in such forums may be read, collected, or used by others who visit these sites, and may be used to send you unsolicited messages. Press’nXPress is not responsible and shall not be held liable for the personal information you choose to submit to or through these channels or for any acts or omissions of other users who may access such information.
This type of data can be collected also from individuals, who are currently not direct Press’nXPress’s customers and are maybe only interested in buying Service from us or are interested in working with us.
Log Data
We want to inform you that whenever you use our Service or in case of an error in the Services we may collect data and information (through third party products) on your device called Log Data. This Log Data may include but not limited to information such as, your devices’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the device when utilizing our Service, the time and date of your use of the Service, and other statistics.
We use google analytics tool to collect data subjects (such as IP address and device name) in order to be able to provide you related services (i.e. log in service to your account on your devices). For more information regarding google analytics privacy policy and data collection refer to https://policies.google.com/privacy?hl=en&gl=ZZ#infocollect
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your devices’s internal memory. We use both session cookies and persistent cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with our Services. We also use cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. Unlike persistent cookies, session cookies are deleted when you log off from the Services and close your browser. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. Please note, however, that if you don’t accept cookies, you may not be able to access all portions or features of the Services. Some third-party service providers that we engage (including third-party advertisers) may also place their own cookies on your browser. Note that this Privacy Policy covers only our use of cookies and does not include the use of cookies by third parties.
This type of data is can be collected also from individuals, who are currently not direct Press’nXPress’s customers and are maybe only interested in buying Service from us or are interested in working with us.
Our mobile iOS and Android apps do not uses “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Data Processing
As a Feedback Platform Service Provider, we process feedback records data as Processor, i.e., on behalf of our customers. This is the data in form of response votes (Happy, Meh, Sad) and other data that is collected through feedback collecting channels at every touchpoint that will be transferred to our secure servers via secure mobile network (cellular) or via internet connection and stored in our database and analyzed anonymously.
Type of data we process
Press'nXPress processes its customers’ clients’ feedback response or survey information and customers’ clients’ request to contact them, e.g., their name, phone number and email address.
Retention Period
Customers’ clients’ Personal Data will be automatically deleted from Press'nXPress’s databases/servers when the contract or subscription of customer is ended.
Data Security
Press'nXPress has implemented appropriate administrative, physical, technical, organizational, and other security measures to protect against unauthorized access to, destruction, loss, unavailability, or alteration of customers’ clients’ Personal Data.
Purpose for processing your personal data
We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes:
Service provision and managing your customer relationship
Provide, operate and maintain Press’nXPress Services; Process and complete transactions, and send you related information, including purchase confirmations and invoices; Send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and support and administrative messages;
Our processing of personal data for these purposes is based on the contract between you (or the company you represent) and us.
Service development and information security
Monitor and analyze trends, usage, and activities in connection with Press’nXPress Services; Improve the quality of the Services and to develop new features in the Services. This means for example using analytics information (including log and configuration data) to understand how our products are being configured and used and how they can be improved for the benefit of all of our users; Ensure the security of the Services; and Investigate and prevent fraudulent transactions, unauthorized access to Press’nXPress Services, and other illegal activities;
The legal basis for these purposes of processing is our legitimate interest to ensure that our Service has an adequate level of data security, that the Services are used according to the Terms and Conditions or any other Terms of Use that may apply to the Services and applicable laws, and that we have sufficient and relevant information at hand to develop our Service.
Marketing
Where we have the needed permissions, we send you promotional communications, such as information about services, features, surveys, offers, promotions, events and providing other news or information about us. You always have the ability to opt out of receiving any of these communications by using the “unsubscribe link” within the e-mail.
Our processing of personal data for these purposes is based on our legitimate interest to provide you relevant information as part of the Services and to promote the Services to you.
What Information Do We Share With Third Parties?
Service Providers
We may employ third-party companies and individuals due to the following reasons:
This means for example third party vendors who provide the necessary software, networking, storage and other similar technology that are required to provide the Services. We want to inform users of this Service that these third parties have access to your Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Except as set forth in this Policy, these third party service providers must only use your information to provide the services requested by Press’nXPress.
Mergers and acquisitions
If another company acquires our company or our assets (for example in connection with a merger, acquisition or bankruptcy), that company may acquire also the personal data collected by us and in this case will assume the rights and obligations regarding your personal data as described in this Privacy Policy.
Disclosing personal data to competent authorities or for safety reasons
We may share your personal data to comply with requests from competent authorities or related to legal proceedings when this is permitted or required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Information we disclose with your consent or at your request
If you have expressly requested that we do so, we may share your personal data with (i) third-party sites or platforms, such as social networking sites; and/or (ii) third-party application developers.
Third-Party Sites, Applications and Services
Our Services may contain links to other websites and services, and some of our Services may be accessed through third-party applications or services. Any information that you provide on or to a third-party website, application, or service (“Third-Party Services”) is provided directly to the owner or operator of such Third-Party Services and is subject to that party’s privacy policy. Even if such Third-Party Services are accessible through our Services, our Privacy Policy does not apply to such Third-Party Services and we shall not be held responsible for the content, privacy, or security practices and policies of such Third-Party Services. To protect your information, we recommend that you carefully review the privacy policies of other Third-Party Service that you access or use.
Retention of personal data
Your personal data will be retained only for as long as necessary to fulfil the purposes defined in this Privacy Policy.
Most of your personal data will be retained during the course of your customer relationship with Press’nXPress. Some personal data might be retained after your customer relationship with us has ended, if required or allowed by applicable laws; for example, applicable tax and accounting legislation requires us to keep some information for six years and in some cases even longer. When your personal data is no longer required by law or rights or obligations by either party, we will delete your personal data.
Personal data which is not necessary for the customer relationship will be deleted or anonymized as soon as possible after the collection of such personal data and at latest within 12 months.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use, or disclosure. Our Services have security measures in place to help protect against the loss, misuse, and alteration of the Data under our control.When our Services are accessed using a supported browser, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data are safe, secure, and available only to you.
Press’nXPress also implements a security method based on dynamic data and encoded session identifications, and hosts the website in a server environment designed to be secure and that uses a firewall and other technology designed to prevent interference or access from outside intruders. Press’nXPress provides unique user names and passwords that must be entered each time a customer logs in to our Services. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of personal data. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other websites
In some cases the Service may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Sensitive Information
Our purposes of processing your personal data (as described above) do not necessitate collecting and processing of any sensitive information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership). We kindly ask you to not send any sensitive information on or through our Services or via any other means as this poses unnecessary risks to your privacy.
Your rights
You have a right to access personal data we process about you. You may access, correct, update, change or remove your personal data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data.
You have a right to object for certain processing. To the extent required by applicable data protection law, you have a right to restrict data processing.
You have a right to data portability, i.e. right to receive your personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller, to the extent required by applicable law.
Press'nXPress customers and users: You can access and modify your personal data in your Press'nXPress service account by accessing your user profile at the Press'nXPress Insights dashboard. If you want us to delete or disable your personal data and your Press'nXPress account, please contact your internal administration.
Non-customers: If you wish to access your personal data, wish to have your personal data removed or want to use any of the other rights mentioned above, please contact [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time if this is necessary for example due to changes in the Services. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].