Analytics Dashboard
Utilize real-time customer feedback dashboard to analyze data and gain actionable insights to improve experience.
Qualitative Insights
Transform customer feedback into actionable insights. Automatically uncover hidden meanings in text and act on it.
Action Hub
Act on the feedback across customer journey and close the feedback loop with customers by proactively responding to comments.
Integration
Integrate with other applications to automate feedback collection and add feedback insights to your favorite reporting tool.
Customer Feedback Insights & Analytical Dashboard
Customer Experience Insights Feedback results visualizations and analysis Boost Customer Experience with text & sentiment analysis Engage, translate insights to action and improve
Understand customers experience at every touchpoint of customer journey. We analyze qualitative and quantitative data through a highly accurate algorithms and text analytics engine and to reveal customer insights that you can relate to key business drivers and key performance indicators. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends and click right through to the details using filtering and search capabilities.