This Is the Last Check
When travelers reach this touchpoint, they are already thinking about getting their bags or hop on the plane to get to their final destination. Passengers feel more negative emotions at the passport checkpoint than at any other points during the travel process. Measure passengers satisfaction continuously to ensure your team is fully aware of the issues and can adjust with the demand quickly.
Keep the lines as short as possible
by managing the lines based on feedback from the customers
Make it better for them
by asking the WHY and act based on the instant feedback
Make sure your team is involved
by reviewing customers’ feedback to find out where it went wrong
XP TouchFree™ - Touchless Smiley Feedback Terminal
Collect feedback right after point of service with TouchFreeXPress™ – the world’s first and only touchless feedback kiosk. This is the game-changer feedback kiosk. Simply manage question of multiple touchpoints and locations. Change questions remotely on an e-ink to monitor your customers satisfaction.
- Completely Touchless Kiosk
- Change questions remotely from dashboard
- Switch to ABC choice and understand the “Why”
- Portable and wireless
- Works with included battery 2+ years
- Wireless built-in connection (GSM networks)
Touchless smiley & multiple choice kiosk
XP Poll™ - Chip & QR Code
Display feedback QR Code in any digital and physical location that matter to you. With our simple and cost-effective solution using QR code and chip enabled labels, you can complement other feedback collector channels at every single touchpoint to drive better response rates, quality data, and get your customers feedback in essential moments.
- Convenient for anyone to use and share feedback QR Code feedback links are great for collecting feedback from your audience and customers
- Get feedback wherever your customers are Get actionable feedback with optimized link for all devices—mobile, desktop, and tablet
- Track, change and edit your QR Code question Editability, trackability, and changeability are key elements of QR feedback links
QR code & chip feedback label