Guests Are Hungry for more than a Meal
Quality food is just a basic expectation of your guests these days. A brand is no longer stand just for a quality food, if it was somedays. Customers decision to dine in related to many other parameters in restaurants. Modern dining relies more on quality end-to-end restaurant experience including at a table experience. Guests expect to digitally order and pay on restaurant tables,feel engaged, empowered, heard, delighted, and known.
Understand what guests want
by continuously collect customer feedback in-the-moment of service
Increase guest engagement
by making sure to interact with guests in a friendly, authentic, and hospitable way
Reduce the risk of getting it wrong
by encouraging your happy customers to write a positive review
AppTablet
Use app if you want to enable your customers to provide opentext comment. This additional input that you collect will complement and help you discover what elements of your service are causing dissatisfaction.
- Ask the follow up “WHY” question
- Opentext comment
- Direct to social platforms to leave positive feedback
- Manage and change questions remotely
Tablet feedback kiosk
XP Poll™ - Chip & QR Code
Display feedback QR Code in any digital and physical location that matter to you. With our simple and cost-effective solution using QR code and chip enabled labels, you can complement other feedback collector channels at every single touchpoint to drive better response rates, quality data, and get your customers feedback in essential moments.
- Convenient for anyone to use and share feedback QR Code feedback links are great for collecting feedback from your audience and customers
- Get feedback wherever your customers are Get actionable feedback with optimized link for all devices—mobile, desktop, and tablet
- Track, change and edit your QR Code question Editability, trackability, and changeability are key elements of QR feedback links
QR code & chip feedback label