Follow up with your customers and receive their feedback after they received the product or service. Through this feedback collecting channel, reach out to your customers to complete your customers’ experience insight. Keep it simple and focus on the key points to get more of that valuable feedback you need. See the analyzed results and receive information and meaningful insights via our unified feedback analytics dashboard in real-time.
This is the key to get more of that valuable feedback you need. Focus recipient attention to one question and a call to action button which encourages more of them to click and provide feedback.