Follow up with your customers and receive feedback on your key questions. Through XPressMail email widget or customized email plug-in, reach out to your customers to complete your customers’ experience insight. Keep it simple and focus on the key points to get more of that valuable feedback you need. See the sorted analyzed results and receive information and insights via our unified dashboard (XPressDash™) in real-time.
This is the key to get more of that valuable feedback you need. Focus recipient attention to one question and a call to action button which encourages more of them to click and provide feedback.