Let your customers instantly share their feedback with a simple interaction on feedback button. Know exactly when and where the feedback was given in all your busy locations.
Identify hidden issues, uncover key pain points, and apply best practices to enhance customer experience and optimize your operations.
Real-time Insights to improve customer satisfaction and decision-making
Our Smiley feedback buttons are easy to use and perfect for capturing quick feedback as people pass by. They are designed to collect maximum feedback from visitors and passers-by at high-traffic locations. Here's what sets our Smiley Terminal apart:
Press'nXPress Smiley Terminal comes with our user-friendly Analytics software and CX Insights Dashboard, giving you precise insights into when and where your customers are satisfied or dissatisfied, helping your business grow.
Gain a steady stream of insights on your performance that your team can easily understand and implement.
We offer different versions to suit your needs:
Stand Feedback Kiosk is customizable and wireless, allowing you to place anywhere, save power, and showcase your brand with ease.
Wallmount Feedback allows you to place at any height or where space is limited.
Counter Feedback is perfect for receptions, service desks, fairs, and checkouts.
Ask a range of questions across various channels and touchpoints, ensuring that each customer interaction feels fresh and relevant.
We offer a range of innovative feedback collectors to help businesses of all sizes and industries measure satisfaction and improve overall business growth. From our modern touchless feedback kiosks, to digital feedback smileys and our SMS, Email, and IVR after call surveys, we have a solution for every business need. Contact us and start collecting valuable customer feedback today.
Press'nXPress solution and services enable you to improve experiences based on customer feedback insights to increase acquisition, retention, and spend.