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Customer Real-time Experience Monitoring Made Exceptionally Easy

Collect real-time customer feedback and share it with all your teams, systems, and processes to provide exceptional experiences.

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Optimize operations and improve customer satisfaction

Listen to your customers to understand why they like or don't like your brand, product, or service with real-time experience monitoring.

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Customer Feedback

Measure every customer experience with real-time feedback

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email pressnxpress customer feedback

Experience Insights

Measure every customer experience with real-time feedback

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email pressnxpress customer feedback

Integration

Measure every customer experience with real-time feedback

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email pressnxpress customer feedback

Automation

Measure every customer experience with real-time feedback

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We provide our clients a platform to create better customer experiences today and tomorrow.

Start conversations and listen to customers

Automatically collect customer feedback directly after they receive service with customizable simple feedback requests that customers love.

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Collect Feedback

Collect Feedback Simple and Easy

Get feedback via kiosk, email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, CSAT or Customer Effort Score.

Share feedback and insights with your team

Let everyone on your team access customer feedback in real-time with easy-to-use pre-built dashboards accessible on the web and mobile app.

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Turn your customers into brand advocates

Enable your customers to tell you what is most important for them, in the way they want as they interact with your brand

With Press'nXPress Feedback collectors and CX Insights platform, equip your business with powerful insights from feedback collected at physical interaction points, website, email, phone call, social reviews, and chats across customer journeys.

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Testimonials

What customers says

Press'nXPress empowers you to gather real-time data and feedback from your customers, significantly enhancing their experience. This platform serves as an invaluable tool for improving customer satisfaction and loyalty.

One of the compelling aspects of the Press'nXPress solution is its versatility. You can pose various questions to customers across different channels and touchpoints, ensuring that you don't repeat the same question in the same context.

Press'nXPress provides an overarching view of your organization's performance from a customer perspective. It enables you to stay connectedwith your customers consistently throughout the year, rather than relying on sporadic interactions. This continuous feedback loop contributes to an enhanced customer experience.

Provide unique experiences for your ever-changing customers

Press'nXPress solution and services enable you to improve experiences based on customer feedback insights to increase acquisition, retention, and spend.

Get started with Press'nXPress today

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