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Real-time feedback collection with physical satisfaction kiosks

Increase customer loyalty and spend with feedback system

Understand factors that impact loyalty and customer satisfaction at every store and across locations. Feedback Devices are easy-to-use, accessible, and create on-brand feedback kiosks that return fast results. Feedback devices capture real-time service indicators that give a quick return on your investment.

Understand customer needs and preferences in real-time to make well-informed business decisions that cater to long-term success. Identify bottlenecks in service speed and product availability. With Press'nXPress feedback devices optimize resourcing and product selection according to busy times and consumer needs.Enable your staff to respond to problems immediately, resulting in happier customers and engaged employees.

Increase customer loyalty and lifetime value through repeat business

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Deliver efficient and superior customer experiences

Achieve high volume feedback efficiently at every store next to exit or at cashier. Hear your customers and gather location-specific insights with ease, available anytime and accessible to everyone. The comprehensive coverage and real-time feedback data will help track and measure key service and loyalty metrics: customer service, speed of service, cleanliness, pricing, restrooms and product selection.

email pressnxpress customer feedback

Customer Feedback

Measure customer experience in the moment

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email pressnxpress customer feedback

Operation Insights

Real-time Insights to improve operation

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Integration

Seamlessly integrate feedback insights into the processes

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Automation

Automate feedback collection and streamline processes

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Flexible Feedback Devices for all Locations. Brandable Free Standing Kiosks.

FLOOR-STANDING Terminal

A modern and accessible way to collect opinions in real time with just a tap. Collect high volumes of feedback responses.

Ideal for:

**Typical uses: **

**Response rate: **

Floor Stand Feedback Terminal
Counter Feedback Kiosk

COUNTER KIOSKS

Counter-top kiosks are perfect for collecting customer feedback quickly in receptions, hotel lobbies, airport lounges and customer service desks. Understand what customers like or dislike about your brand, product, or service with real-time experience monitoring.

Ideal for:

AntiSpam:

**Control: **

WALL-MOUNTED KIOSK

Mount to the wall where space is limited or cleanliness is a priority. This data-driven approach allows to take quick action in areas that need improvement.

Power autonomy:

Wall-Mounted Feedback Device

Improving Service and Operation with Feedback

Enable your customers to tell you what is most important for them, in the way they want as they interact with your brand. Additionally, validate the results as seen through higher customer satisfaction scores and sales uplift, reinforcing your position as a leader in the convenience store sector.

Increase your convenience store’s customer lifetime value for long-term growth. Press'nXPress offers a powerful feedback solution to help you understand customer needs and preferences to ensure you deliver fast and friendly service in a well-presented facility for your busy shoppers, increasing loyalty and lifetime value.

The importance of collecting feedback for convenience stores

Convenience stores benefit from feedback tools that are quick and easy for customers to use. These tools capture customer sentiment instantly, providing valuable insights into the overall customer experience

Any questions about our feedback kiosks?

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EXPLORE MORE FEATURES:


SELECTION OF KIOSKS

Branded kiosks to suit every location and brand

PURPOSE-BUILT ANALYTICS

Get actionable insights to make confident business decisions

REMOTE MANAGEMENT

Manage all devices and locations from your office


CUSTOM SURVEY DESIGN

On-brand and tailored to your requirements

MANAGE ENQUIRIES

Manage and respond to feedback in one system

PROFESSIONAL SERVICES

Use our expertise if you don’t have the knowledge or resource in-house

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