Talk to Us About Your Dining Locations
Tell us about your restaurant, food service, or dining facility footprint and we'll show you how Press'nXPress fits your existing operations — no long implementation, no disruption to service.
Enhance Dining Facility Operations and Elevate Customer Satisfaction
Leverage real-time experience monitoring to gain valuable insights from your customers, helping you understand their preferences and areas for improvement, ultimately enhancing your dining facility's brand and service quality.
Experience Insights
Analyze and transform insights into actionable improvements for an enhanced dining experience.
Seamless Integration
Streamline the process by automating feedback requests based on transactions.
Efficient Automation
Implement changes based on customer feedback to drive continuous improvement.
We provide our dining services clients with a platform to create superior customer experiences catering to both current needs and future enhancements.
Initiate Dialogues and Attentively Listen to Diners
Effortlessly gather valuable customer feedback immediately following their dining experience through personalized and user-friendly feedback requests, creating a seamless interaction that customers appreciate.
Facilitate Team Collaboration with Feedback Sharing
Enable your dining services team to access real-time customer feedback and insights effortlessly through user-friendly, ready-made dashboards available on both web and mobile applications.
Transform Your Dining Patrons into Advocates
Empower your customers to express their preferences and concerns as they engage with your dining services.
Utilize the Press'nXPress Feedback collection and CX Insights platform to gather valuable insights from feedback obtained through various touchpoints, including in-person interactions, website, email, phone calls, social reviews, and chat exchanges along their dining journeys.
Deliver Exceptional Dining Experiences to Your Dynamic Customer Base
Leverage the Press'nXPress solution and services to enhance your dining services by incorporating valuable customer feedback insights, thus boosting customer acquisition, retention, and spending.
FAQ
Frequently Asked Questions
How do diners leave feedback without an app or a long survey?
Feedback can be collected via kiosk, QR code, SMS, or web in seconds, with no app download or account required from the diner.
Can I collect feedback across multiple restaurant or dining locations?
Yes. All locations report into the same dashboard, so you can compare dining facilities and see which locations need attention.
Does this work for institutional dining, not just restaurants?
Yes. Press'nXPress is used across dining services including restaurants, campus and workplace dining, and healthcare food service, not only standalone restaurants.
What happens when a dining location gets negative feedback?
Feedback routes to the team responsible with the location and comment attached, so issues can be addressed while the shift is still running rather than after a public review appears.
Get started with Press'nXPress today
