Elevate Your Dining Facility Services with Effortless Real-time Customer Experience Monitoring
Gather instantaneous customer feedback and seamlessly disseminate it to all your dining facility teams, systems, and processes, ensuring consistently exceptional dining experiences.
Book a DemoLeverage real-time experience monitoring to gain valuable insights from your customers, helping you understand their preferences and areas for improvement, ultimately enhancing your dining facility's brand and service quality.
Analyze and transform insights into actionable improvements for an enhanced dining experience.
Streamline the process by automating feedback requests based on transactions.
Implement changes based on customer feedback to drive continuous improvement.
Effortlessly gather valuable customer feedback immediately following their dining experience through personalized and user-friendly feedback requests, creating a seamless interaction that customers appreciate.
Get feedback via kiosk, email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, CSAT or Customer Effort Score.
Enable your dining services team to access real-time customer feedback and insights effortlessly through user-friendly, ready-made dashboards available on both web and mobile applications.
Empower your customers to express their preferences and concerns as they engage with your dining services.
Utilize the Press'nXPress Feedback collection and CX Insights platform to gather valuable insights from feedback obtained through various touchpoints, including in-person interactions, website, email, phone calls, social reviews, and chat exchanges along their dining journeys.
What customers says
Leverage the Press'nXPress solution and services to enhance your dining services by incorporating valuable customer feedback insights, thus boosting customer acquisition, retention, and spending.