Capture Customer Experience Insights in the moment
Continuously improve customer experiences with Press'nXPress and boost operational excellence and profit.
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Press'nXPress Customer Feedback Platform
Check out Press'nXPress platform—hardware, software, analytics, alerts, and predictive AI.
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A Powerful Customer Experience Platform
Automatically collect customer feedback directly after they receive service with customizable simple feedback requests that customers love.
Hardware
Powerful touchless feedback kiosk. Simple, portable, and standalone.
Software
Powerful could-based software. Access real-time. anytime, anywhere.
Analytics
Actionable experience insights to understand customer expectations.
Alerts
Get notification as soon as score drops in a touchpoint and location.
Trend & Prediction
Monitor trends in experience score and take improvement action.
Emotion Detection
Understand customer emotions with automated sentiment.
Insights whenever you need
Actionable insights enable your staff to take action to ensure customers' expectations are met.
Notification and visualizations inform you when and where issues arise so your team can take action.
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Simple feedback collectors
Capture high volume response compared to surveys.
TouchfreeXPress
Portable touchless customer feedback kiosk
App Widget
Feedback widget for the digital screen, website and mobile apps.
Email & SMS
Feedback widget in email, 2-way SMS feedback and email signature.
Post call IVR
Feedback collection with IVR at the end of call.
Solutions Across Industries
Trust Press'nXPress platform to listen to customers in real time, understand customer needs in the moment, and respond instantly where it has high impact.
PXP Retail
Evaluate retail experience and solve issues at unique touchpoints, such as fitting rooms, checkout, self service areas, and more. Improve retail operation and customer experience.
PXP Hospitality
Happy hotel guests are likely to come again and possibly recommend the hotel. Capture instant customer feedback and take action. Improve hospitality operation and guest experience.
PXP Restaurant
Faster to implement and use than any other survey platform to hear your customers' feedback in real-time. Improve your restaurant operation and guest experience across all locations.
PXP Property
Collect satisfaction feedback from clients, employees, and visitors and act on the feedback. Improve property management and facility services operation and customer experience.
PXP Transportation
Transform airport's and station's service and operations with real-time feedback collection. Enhance the passenger experience and service satisfaction metrics.
PXP Employee
Increase productivity and decrease employee turnover by gathering at scale, real-time, ongoing, and anonymous feedback data from your workforce including deskless employees.
Ready to Improve your Customer Experience?
We start by deploying a pilot to a concentrated section of your business. Then, we work together to deploy to more locations and touchpoints. Our Customer Success team will assist you along the way.
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