Actively Listen To Your Employees
Although timeclock touchpoint plays an important role in capturing pulse of overall employee satisfaction, but department-based feedback is crucial to improve employee experience based on their relevant needs. Understanding the current needs of a department from their employees perspective may be the most effective way to keep the mobile and deskless employees engaged.
Recommend effective actions in your department
by monitoring and analyzing the sentiment of employees
Dig deeper into issues
by continuously collecting employees feedback based
Understand the impact of changes
by gauging in-the-moment feedback from deskless workforce
XP TouchFree™ - Touchless Smiley Feedback Terminal
Collect feedback from employees with TouchFreeXPress™ – the world’s first and only touchless feedback kiosk. This is the game-changer feedback kiosk. Simply manage question of multiple touchpoints and locations. Change questions remotely on an e-ink to monitor your employees satisfaction.
- Completely Touchless Kiosk
- Change questions remotely from dashboard
- Switch to ABC choice and understand the “Why”
- Portable and wireless
- Works with included battery 2+ years
- Wireless built-in connection (GSM networks)
Touchless smiley & multiple choice kiosk
XP Cast™ - Smiley Feedback Terminal
Wireless terminals with three smiley buttons to discover the reason behind your employees' dissatisfaction. Portable and easy to set up feedback kiosks at any touchpoint. A hassle-free solution to stay in touch with your employees and collect their feedback. Ask the employees to share their feedback about a particular question at each feedback kiosk and effectively capture what think and how to provide a better experience.
- Wireless connection (GSM or Wi-Fi networks)
- Portable and wireless with battery-life up to 3 years
- High response rate of 30% and more
- Plug and play
- Automatically detect unreliable response
- Alert and notification in real-time in case of dissatisfaction
- High response rate compared to traditional surveys
Push button smiley feedback kiosk
XP Cast™ - ABC Choices Feedback Terminal
Same idea as smiley terminal but smarter. When you are looking for additional information and precise answer, switch from smiley buttons to a multiple-choice button.
- Understand the “Why” but keep high response rate
- Wireless connection (GSM or Wi-Fi networks)
- Portable and wireless with battery-life up to 3 years
Multiple choices feedback terminal
AppTablet
Use app if you want to enable your employees to provide open text comment. This additional input that you collect will complement and help you discover what elements of your service are causing dissatisfaction.
- Ask the follow up “WHY” question
- Opentext comment
- Direct to social platforms to leave positive feedback
- Manage and change questions remotely
Tablet feedback kiosk
XP Poll™ - Chip & QR Code
Display feedback QR Code in any digital and physical location that matter to you. With our simple and cost-effective solution using QR code and chip enabled labels, you can complement other feedback collector channels at every single touchpoint to drive better response rates, quality data, and get your employees feedback in essential moments.
- Convenient for anyone to use and share feedback QR Code feedback links are great for collecting feedback from your employees
- Get feedback wherever your employees are Get actionable feedback with optimized link for all devices—mobile, desktop, and tablet
- Track, change and edit your QR Code question Editability, trackability, and changeability are key elements of QR feedback links
QR code & chip feedback label