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Increase customer loyalty, revenue, brand recognition, employee experience, productivity and retention in retail.
Learn about PXP
Retail
Retail Journey
Select Touchpoint
Website
Monitor your shoppers experience in your website during checkout, searching for product, looking for information.
Website
App
Collect feedback from customers inside your retail mobile app and user experience.
App
Parking
Understand customer feedback for on premise parking of retail stores.
Parking
Cashier
Collect shoppers' feedback from self-checkout or cashier in retail stores.
Cashier
Customer Service
Develop retail brand loyalty through a unique customer service by hearing the voice of customers.
Customer Service
Email
Engage your customers via feedback email request after placing an order with your retail brand.
Email
Call Center
Collect customer feedback after phone calls to improve customer service and agent performance.
Call Center
Entrance & Exit
Understand overall customer experience at retail store locations when they leave the store.
Entrance & Exit