Measure Your Residents Overall Satisfaction

Your residents are in a rush on their way out. You have a chance to ask them quickly if they happy with the overall property management and services. Adding context to these responses overtime and during different seasons, will give you a better picture about effectiveness of management at the property and where to invest more.

Understand the whole resident experience

by continuously gauging the overall satisfaction

Measure your residents loyalty

by figuring out if they will recommend your property

Reduce the tenant turnover

by giving residents a voice before it's too late.

XP TouchFree™ - Touchless Smiley Feedback Terminal

Collect feedback right after point of service with TouchFreeXPress™ – the world’s first and only touchless feedback kiosk. This is the game-changer feedback kiosk. Simply manage question of multiple touchpoints and locations. Change questions remotely on an e-ink to monitor your customers satisfaction.

XP Cast™ - Smiley Feedback Terminal

Wireless terminals with three smiley buttons to discover the reason behind your customers’ dissatisfaction. Portable and easy to set up feedback kiosks at any touchpoint. A hassle-free solution to stay in touch with your customers and collect feedback. Ask the customer to input their feedback about a particular question at each feedback kiosk and effectively capture what your customers think.

XP Cast™ - ABC Choices Feedback Terminal

Same idea as smiley terminal but smarter. When you are looking for additional information and precise answer, switch from smiley buttons to a multiple-choice button.