Who Are We?

Who Are We?

By: Press'nXPress Team
February 2, 2021|3 min read

When it comes to choosing a company to work with these days, it is more than just finding the product that fits your needs, it’s about finding the company that will provide you with the best experience for your needs. Part of that is, of course, the product you are actually purchasing, but there’s so much more. You need to consider the company’s knowledge of your industry, their vision for future development, their customer service experience and even what they post on their social media. Choosing the right company and product for your needs is like getting to know a new friend. That’s why we want you, to get to know us. Hi friend!

We don’t just collect data for the sake of having data. We’re not just about numbers and graphs that show you static figures about your customer and employee experience. What are we about? We’re about turning every piece of information you collect into actionable insights to improve your customer and employee experience. And to make sure we can do that, we’ve developed an entire platform that collects reactions as they happen. Whether it’s through a kiosk, in a smartphone app, over text, voice, QR Codes & Chips, email, social media or even web integrations, we offer all the collecting channels you need. To make sure we do, we even partner with other platforms who you may be considering alongside us because we don’t see other collecting channels as competitors. To us, more data just allows us to give you better insights. Better insights mean better customer and employee experiences. We are the platform that provides you with the full picture of your experience in context. We provide all the contextual experience you’ll need. That’s who we are.

Want to get to know us more? Make sure to follow our Linkedin page for more information about our products, services and how you can improve your experiences. Don’t be shy! If you have questions or would like to learn more, get in touch. We’d love to hear from you.

author
Press'nXPress TeamPress'nXPress Team
share

Related Articles

May 20, 2021Customer Experience
Five Questions To Ask Yourself When Building A Customer JourneyBy: Press'nXPress Team | 3 min read

Sometimes it can be challenging to know where to start. Here are some questions to ask yourself to identify points along your Customer Journey and a few ideas of collectors you could use for gathering feedback and monitor experience.

Five Questions To Ask Yourself When Building A Customer Journey
Mar 1, 2023Customer Experience
Leveraging Generative AI to Enhance Customer ExperienceBy: Press'nXPress Team | 7 min read

One of the significant advantages of generative artificial intelligence (AI) is its ability to analyze large volumes of data and identify patterns that can help measure customer experience (CX). By analyzing customer interactions with a brand, generative AI can generate insights into customer behavior and preferences. Companies can use this data to optimize their CX strategy, identify areas that need improvement, and make data-driven decisions to enhance the customer journey.

Leveraging Generative AI to Enhance Customer Experience
April 26, 2023Customer Experience
Elevating Airport Experience: The Power of Real-Time FeedbackBy: Press'nXPress Team | 4 min read

Press'nXPress feedback management solution revolutionizes the airport experience through real-time feedback capture. With user-friendly kiosks and a multichannel approach, we gather diverse passenger insights. The analytics engine transforms this data into actionable improvements, enhancing airport services and customer satisfaction. An alerting feature ensures swift issue resolution, while integration and automation capabilities foster efficient operations. Utilize our solution to elevate your airport's passenger experience, fostering loyalty and gaining a competitive edge in the dynamic aviation industry.

Elevating Airport Experience: The Power of Real-Time Feedback