Putting Your Employee Engagement into Context
If you invest in employee engagement, your employees will invest in your customer experience. More and more, this means not just ensuring your employees have an excellent work-life balance but building wellbeing directly into your employee experience. The stats speak for themselves with potential business gains of "Highly engaged teams show 21% greater profitability", and the losses of "Disengaged employees cost U.S. companies up to $550 billion a year". But what does employee engagement look like? Is it about filling offices with bean bags and snacks? While we love a comfortable seating arrangement and delicious treats, establishing a strong employee experience isn't just based on finding the perks other companies don't offer. Instead, it is about understanding what your employees feel about your company, their jobs, the day to day operations, and getting information in a manner that gives you context. That's where our Employee Engagement solution can help.
Our goal in offering an Employee Experience Management solution is to allow businesses to gather anonymous insight (with optional employee identifying information collection) at the points where it makes the most sense for your employees. For example, if 80% of your workforce is deskless, an email survey may not get great returns. Instead, a feedback terminal near your timeclock or employee entrance may give you all the feedback you need. We have a whole list of collectors you can add at the points that make the most sense for your employees so that you can engage their feedback in a non-disruptive manner throughout their typical workday. Best of all, we funnel all that data into our analytics dashboard. You'll know what parts of the employee experience impact your overall employee success.
Your people are what power your company and are the building blocks of your customer experience. Without them, your business wouldn't be possible. So take the time to know precisely how you can create the best employee experience through employee engagement.
Want to get to know more about improving your employee experience? Make sure to follow our Linkedin page for more information about our products, services, and tips on how you can improve your employee experiences. Don't be shy! If you have questions or would like to learn more, get in touch. We'd love to hear from you.
Press'nXPress TeamRelated Articles
Organizations that are intentional about listening to employees on issues important to them can greatly improve their brands as employers.
It is important to engage the deskless workforce, which comprises 80% of the global workforce. It emphasizes the need for innovative solutions like Press’nXPress, to enhance employee satisfaction, motivation, and productivity. By addressing the engagement gap for deskless and frontline workers, companies can improve overall performance, reduce turnover, and create better customer experiences.
It's time to improve the safety and usability of your feedback terminals by going touchless. This past year we've all gained a better understanding of how important it is for the safety of those around us to wash hands and keep frequently touched surfaces clean. When it comes to collecting customer feedback through a physical kiosk, that can present a challenge.
