XPressCast is a portable and wireless terminal designed to measure customer satisfaction or employee mood by asking the question related to a touchpoint. The buttons are emoji smiley face, or can be customized to fit your own visual identity.
Simplicity of this product facilitates a very high response rate – more than 30%. It presents itself more valuable in crowded touchpoints where a significant number of customers easily and promptly can express their feedback.
These terminals can be placed at every touchpoint of customer journey which makes it possible to collect valuable customer feedback right at the time of service.
XPressCast features visual customized design to fit the brand identity.