Get real-time alerts about changes in customer behavior while getting the tools you need to explore and analyze previously siloed customer data.
Define different assumptions and the parameters for your research by targeting the right users at the right place. Activate Press’nXPress in moment customer journey monitoring and track KPIs in real-time. Collect accurate data from all touchpoints and customer expectations. Export your data easily to build your own reports or push the data into your own environments with Press’nXPress API.
From data collection to integrated analysis It all starts with data collection. Collecting accurate and clean data is one of the most common challenges for data professionals. Even when you know what you’re looking for, it’s still difficult to predict the problems due to limitation of tools to extract insights, deploying models, and scaling up solutions to the full customer journey and feedback database.
How Press'nXPress Can Help
- Be Proactive with Data Be proactive by structuring your data analytics to serve ongoing business objectives. It creates tangible, business-facing actions that arise from data-driven insights.
- A Starting Place Automated anomaly detection and customized alerting system gives you the opportunity to detect a problem while it is still actionable.
- Quicker Conclusions Pattern recognition and trend tracking, give you more time to analyze data instead of organizing it.
- Text Analytics Deep dive into your unsolicited data to interpret and keep track of the hottest topics in your feedback.
- Predictive Analytics Prepares your organization for the future of better customer experience using our predictive analytics.